Shipping policy

Shipping Policy

Order processing times

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).objktsjewelry+1

  • During peak periods (holidays, major promotions), processing times may be slightly longer. If we anticipate a significant delay, we will notify you by email.

Delivery times

Delivery time = processing time + shipping time. The timeframes below are general estimates and may vary due to carrier delays, customs, or unforeseen events.

  • United States:

    • Standard shipping: typically 7–18 business days after your order has been processed.

  • Canada & Europe:

    • Standard shipping: typically 10–20 business days after your order has been processed.

  • Australia, New Zealand & other regions:

    • Standard shipping: typically 15–30 business days after your order has been processed.

These are estimated delivery windows, not guaranteed delivery dates. Business days do not include weekends or public holidays.shopify+1

Shipping fees

  • Shipping costs are calculated and displayed at checkout based on your delivery address and order value.

  • From time to time, we may offer free or discounted shipping promotions. Any active promotion and eligibility criteria will be clearly indicated on our website or at checkout.

Order tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and tracking link, where available.

  • Please allow 2–5 business days for tracking information to update, especially for international shipments that pass through multiple facilities.

Multiple shipments

  • In some cases, items from the same order may ship in separate packages to ensure the fastest possible delivery.

  • If your order is split into multiple shipments, you will receive separate shipping confirmation emails and tracking details for each package.

Customs, duties, and taxes

  • International orders may be subject to customs fees, import duties, taxes, and other charges once the shipment reaches your country. These charges are determined by your local customs authority and are the responsibility of the recipient.easyship+1

  • We are not responsible for delays caused by customs processing.

Address information

  • Please ensure that your shipping address is complete and accurate at the time of checkout, including apartment, suite, or unit numbers where applicable.

  • We are not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information. If a package is returned to us for this reason, reshipping fees may apply.

Lost, delayed, or damaged packages

  • If your order is marked as “Delivered” by the carrier but you have not received it, please first check with household members, neighbors, or your building management, and review any delivery notifications.

  • If you still cannot locate your package, contact the carrier directly and then reach out to us so we can assist with a claim where possible.

  • If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging so we can review and help resolve the issue in line with our store policies.

Shipping restrictions

  • We may be unable to ship to certain countries or regions due to carrier limitations, import restrictions, or other factors. If we are unable to ship to your address, we will cancel and refund your order.

  • QuestionsIf you have any questions about shipping or need help with an order, please contact us at:

  • Email: 834jewelry@gmail.com